![]() Cursors that employ shadow effects for example are classed as 32-bit cursors and not currently supported by Receiver for Mac. This is a known issue and 32-bit cursors are being investigated as part of the product road maps for Citrix Receiver for Mac. When using HDX 3D Pro, a black box may appear around some custom cursors. This issue will be fixed under an existing enhancement request. If NetScaler cannot resolve the domain name then users will get an invalid response. The Mac VPN client does not support split DNS so all DNS requests are sent to NetScaler for resolution. Windows Mac users connect to NetScale full VPN, they cannot reach external websites. Redirection of this device is not fully supported but there is a method to follow that can be tried to get it working, as explained in the CTX article. Receiver for Mac / Workspace app for Mac:Īpplicable Product Versions Affected (if known)īloomberg keyboard and finger print scanner not redirecting to Citrix session. You can also use your browsers search feature which will perform a search against the whole page based on the words you enter. For example if you have an error code or error message, use that to perform a search. There is a search box that you can use if looking for a specific fault. For each issue, known product versions affected are recorded however that does not mean product versions that aren’t listed are not affected. Links may also expire or change so if you find broken links, please again let me know. Articles will change from time and if information here is outdated or incorrect please let me know using the comments. The page is updated daily with new support articles and information. ***For the PIV cert it will be a 16 digit number followed by To ensure your session is ended properly and therefore allow you to log-in without issue in the future please use the drop down to select Ctrl+Alt+Del and select "Disconnect".A list containing the majority of Citrix Workspace app for Mac (formerly Receiver for Mac) support articles collated to make this page a one stop place for you to search for and find information regarding any issues you have with the product and its related dependencies. If you have been migrated to PIV please select the PIV cert otherwise select the ID certificate to log into the OS. Once the SBU OS loads you will have to select between the smart card options. If you’re using Safari, the “TkRFVK…” will be in your downloads folder.If you’re using Google Chrome, a file that resembles “TkRFVK…” will display at the bottom left side of your browser.The store front should display with a white background. If that does not work restart your computer.ĥ. ![]() In some cases, it may be necessary to “Clear Browsing Data” or Relaunch Safari or Google Chrome and then close the browser completely, re-open, and navigate back to one of the Step 3 URLs. ***Note: if you obtain any error messages in the browser, refresh the page in the browser until the error message is gone and you are logged into the website. If you have not been migrated select the Email certificate and you will be logged into the storefront, as seen below: If you have been migrated to PIV please select the PIV cert. Ensure your CAC is inserted in the reader prior to accessing the urls below.Ĥ. If you haven’t done so please download and install Citrix Workspace: Ģ. You should have loaded the Citrix Workspace in Step 1 – Setting Up Your CAC Reader.
0 Comments
Leave a Reply. |